Slotstow sells home storage products to customers in Europe and the United States. Orders are dispatched from Belgium and delivered through established carriers, including DHL, FedEx and UPS Priority services.
- Order Processing and Delivery
Orders are normally processed and dispatched within 1–3 business days after the order has been accepted. The estimated delivery time is generally 5–7 business days after dispatch. Delivery times may vary depending on the destination, carrier operations and local delivery arrangements.
- Shipment Tracking
Once an order has been dispatched, tracking information will be sent to the email address provided during checkout. Where tracking updates are available, customers may receive notifications regarding important shipment stages, including dispatch, carrier processing and local delivery progress.
- Delayed or Undelivered Orders
If an order has not arrived within the expected delivery period, Slotstow will review the shipment status and, where appropriate, contact the relevant carrier to investigate the delay. Following the outcome of the investigation and the circumstances of the individual order, Slotstow may arrange a replacement or issue a refund in accordance with applicable consumer protection laws and the customer’s legal rights.
Nothing in this Shipping Policy limits any mandatory consumer rights applicable under the laws of the customer’s country of residence or other applicable law.
- Delivery Address
Orders are shipped to the delivery address provided by the customer at checkout.
Shipping Address: XXXX
Customers are responsible for providing complete and accurate delivery information. If an order cannot be delivered because the address provided is incomplete or incorrect, delivery may be delayed and additional arrangements may be required.
- Contact
For questions regarding an order or delivery, please contact:
Brand: Slotstow
Website: www.slotstow.com
Email: home@slotstow.com
Tel: XXXX
Address: XXXX
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